RESPONSIBILITIES: Kforce has a client in search of a Credit/Collections Analyst in New York, NY. Essential Responsibilities: Daily review of aging reports to identify invoices that are approaching average collection periods Contact customers verbally and via email according to collection policies Monitor the percentages of aged accounts and establish levels of priority on delinquent accounts Support cross-functional projects and teams Provide accurate and timely reporting of performance metrics Recommends settlement options to management for approval Expedites the resolution of unpaid customer accounts to maximize receivables Work with Sales and Services as required to resolve delinquency REQUIREMENTS: College degree and/or some defined experience in the field 2 to 5 years of Business to Business Collections or Accounts Receivable experience Must have MS Office skills (Excel, Word, Outlook) Knowledge of processes and systems utilized, including JD Edwards, Microsoft Dynamic AX Systems, AS Portal, Order Central, and collection workflow tool (OnGuard) Ability to take initiative, prioritize and problem solve Able to be a team player and work in team atmosphere Excellent customer service skills Strong verbal and written communication skills Ability to communicate effectively with internal and external customers Ability to work effectively under deadlines Ability to understand financial relationships Analytical, mathematical, technical and problem-solving skills Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Associated topics: audit, biller, collection, due, legal, loan, mitigation, mortgage loan, revenue, treasurer Associated topics: audit, auto, bill, collector, mitigation, mortgage loan, past due, pay, reconcile, revenue
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